Privacy Policy of Shathi Borka World

At Shathi Borka World, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information you provide while interacting with our website or services.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

a. Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Shipping and Billing Address

  • Payment Details (processed securely via third-party gateways)

b. Non-Personal Information

  • IP Address

  • Browser Type

  • Device Information

  • Pages Visited and Time Spent

  • Cookies and Tracking Technologies (see Section 6)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate order updates and promotions

  • Respond to your inquiries and customer support requests

  • Improve website functionality, user experience, and service quality

  • Comply with legal and regulatory requirements

3. Sharing of Your Information

We value your trust and do not sell or rent your personal information to third parties. We may share your information only with:

  • Logistics & Delivery Partners (to deliver your orders)

  • Payment Gateways (for secure payment processing)

  • IT & Service Providers (who maintain our website and databases)

All third parties are bound by strict data protection obligations and are only permitted to use your information for specific purposes related to our services.

4. Data Security

We implement appropriate physical, electronic, and managerial procedures to safeguard and secure your information. While we take all reasonable precautions, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

You have the right to:

  • Access and review your personal data

  • Update or correct your personal information

  • Request deletion of your data

  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us at the details provided below.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and gather analytics. By using our site, you consent to the use of cookies.

You can manage cookie settings through your browser at any time.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it immediately.

8. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us:

📍 Address: Shathi Borka World, Dhaka, Bangladesh
📞 Phone: 01757-545887

📧 Email: info@shathiborkaworld.com